Terms and conditions · v1.2

Terms

By ordering, the client accepts these terms. They take effect with the first order.

  1. 1. Scope: creation, publication and maintenance of a brochure website on subscription (Essential CHF 49/month, Pro CHF 89/month, Business + AI CHF 169/month), with no setup fee.
  2. 2. Price and payment: the price is shown per month, but payment is per half-year or per year, in advance, in Swiss francs (CHF), by bank transfer. Essential: CHF 294 per half-year or CHF 588 per year. Pro: CHF 534 per half-year or CHF 1,068 per year. Business + AI: CHF 1,014 per half-year or CHF 2,028 per year. Invoices are net, without VAT. VAT is due by the recipient, Art. 45 VAT Act, for taxable clients. The price is guaranteed for the entire initial term. Bank charges for the transfer are borne by the client: the invoiced amount must arrive in full on the stated account.
  3. 3. Term: an initial term of 12 months from the date the site goes live, then automatic renewal in 6-month periods. Cancellation by email to bonjour@siteclair.ch with 30 days' notice before the end of the current period. The period begun is payable. In case of early cancellation during the initial term, the remaining periods are refunded pro rata, less bank charges.
  4. 4. Domain: every .ch domain is registered in the client's name, and the client remains its sole holder. SiteClair may appear as the technical contact.
  5. 5. Included changes: 1 small change per month (Essential), 2 (Pro and Business). Beyond that: on quote. Full redesigns are subject to a separate quote.
  6. 6. Content: the client warrants that they hold the rights to the texts, photos and logos provided, and authorises us to use them for their site and their Google listing.
  7. 7. Timescales: publication targeted within 48 hours of receiving payment of the first period, the approved content and access to the domain.
  8. 8. Late payment: after a reminder and 10 days' delay, the site may be suspended until payment is made. After this period, default interest of 5% per annum is due (Art. 104 SCO).
  9. 9. End of contract: upon cancellation, for whatever reason, the client receives a complete export of their site (files and content) within 15 days. Hosting and maintenance end on the effective date of cancellation; data is kept for 30 days after that date, then deleted.
  10. 10. Intellectual property: after full payment, the client owns their site (content, text and images provided or created for them). SiteClair's generic structure, tools and know-how remain our exclusive property and may not be reused or resold without our written consent.
  11. 11. Liability: SiteClair uses all reasonable means to ensure the quality of the service. Our liability is limited to direct damage, excluding any indirect damage (loss of revenue, customers or data), and capped at the amount paid by the client during the last 12 months.
  12. 12. Personal data: see the privacy policy (nFADP). Analytics are aggregated and cookie-less (Vercel Web Analytics). Backups: SiteClair keeps regular backups of the site; in the event of an incident, restoration is carried out on a best-effort basis, with no guarantee of full recovery.
  13. 13. Price changes: at each renewal, SiteClair may adjust its prices with 60 days' notice; a client who does not accept the change may cancel free of charge before the effective date.
  14. 14. Cancellation by SiteClair: we may cancel the agreement with 60 days' notice before the end of the current period, with a pro-rata refund of periods not yet started. In the event of a serious breach by the client (non-payment, unlawful content), cancellation may be immediate, with no refund of the current period.
  15. 15. Changes to the terms: SiteClair may amend these terms; the applicable version is the one published at siteclair.ch/en/cgv on the order date. Any change is notified to the client at least 30 days before it takes effect and applies from the following renewal.
  16. 16. Subcontracting: SiteClair may use subcontractors to perform the agreement and remains liable to the client for their services.
  17. 17. Force majeure: neither party is liable for a failure due to force majeure (natural disaster, major infrastructure outage, decision of an authority).
  18. 18. Disputes: an amicable solution is sought first; failing that, Swiss law applies, with Lausanne as the place of jurisdiction.

This English version is provided for convenience. In case of discrepancy, the French version prevails.